At Lukaaji Energy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our energy healing platform at app.lukaaji.com.
Information We Collect
We collect information that you provide directly to us, including: your name and email address when you create an account; payment information processed securely through Stripe (we never store your card details); usage data such as sessions played, preferences, and journal entries; device information and browser type for technical support and optimization.
Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We use Cloudflare for content delivery and security, which may set technical cookies. We do not use third-party advertising cookies or sell your data to advertisers.
Third-Party Services
We use the following trusted third-party services: Stripe for secure payment processing; Google for optional OAuth authentication; Cloudflare for content delivery and security. Each of these services has their own privacy policy governing the use of your information.
Data Retention
We retain your account data for as long as your account is active. Usage data and analytics are retained for up to 24 months. You may request deletion of your data at any time by contacting us.
Your Rights
Under GDPR and applicable data protection laws, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; export your data in a portable format; withdraw consent for data processing; lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at
[email protected].
Children's Privacy
Lukaaji Energy is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at
[email protected].